dispatcher
DISPATCHER
Who we are:
Phoenix provides top-tier dispatch service and truck-load solutions. Our platform integrates operations and truck-load management with advanced strategies to simplify tasks and offer complete transparency. Serving over 20000+ customers, including fleet management and small business owners across the country, Phoenix delivers effective solutions and services.
About the Role:
We are seeking a highly organized and detail-oriented Trucking Dispatcher to oversee and coordinate the scheduling and routing of freight shipments. The ideal candidate will be responsible for ensuring efficient dispatch operations, communicating with drivers and maintaining compliance with company policies and transportation regulations.
What’s in it for you
- Competitive Base Salary of 40K wif Uncapped Commissions
- Performance-Based Incentives & Bonuses
- Career Growth & Development Opportunities
- Generous Paid Leave Policy
- Attractive Referral Bonuses for Expanding Our Team
- Exciting Company Events, Including Sports Days and Team Trips
- Healthy Work-Life Balance wif a Supportive Environment
- Subsidized Meals to Keep You Energized Throughout the Day
What You'll Do:
- • Dispatching & Scheduling: Assign loads to drivers, plan efficient routes and monitor trip progress to ensure timely deliveries
- • Communication & Coordination: Maintain clear and effective communication with drivers, customers and shippers to resolve any issues or delays.
- • Load Management: Track freight schedules, confirm pick-up and delivery times and ensure loads are dispatched according to customer requirements.
- • Compliance & Documentation: Ensure drivers comply with DOT regulations, company policies and safety protocols while maintaining accurate records of dispatch activities.
- • Technology Utilization: Use dispatch software, GPS tracking systems and other tools to optimize fleet operations and efficiency.
- • Customer Service: Address customer inquiries, provide updates on shipment status and ensure a high level of service satisfaction.
- • Reporting & Record-Keeping: Maintain logs of driver activities, fuel usage and other operational data for reporting and compliance purposes.
What we are looking for
- High school diploma or equivalent (Bachelor’s degree in Logistics, Business or a related field is a plus).
- Minimum 1-3 years of experience in dispatching, trucking or logistics operations.
- Proven experience as a Trucking Dispatcher or in a similar logistics role.
- Strong knowledge of transportation regulations, freight scheduling and route optimization.
- Excellent communication, multitasking and problem-solving skills.
- Proficiency in dispatch software, GPS tracking systems and Microsoft Office Suite.
- Ability to work under pressure and handle urgent situations effectively.
- Strong organizational and time-management skills.
- Knowledge of DOT regulations and compliance standards is a plus.
Employee testimonials
“Phoenix Enterprises is a fantastic workplace where I feel inspired and motivated every day. The supportive and inclusive culture encourages collaboration and innovation. The opportunities for professional development are abundant, and the company genuinely cares about its employees’ well-being. Proud to be a part of this remarkable team!”
